Shipping & Delivery Policy

Effective Date: [14/08/2025]
Thank you for shopping with Meldona. We aim to ensure that your order is processed efficiently and delivered to you as quickly as possible.

🌍 Shipping Locations

We currently ship across all major cities and towns in India. If your location is not serviceable, we will contact you after your order is placed.

⏱️ Order Processing Time

  • Orders are processed within 1–2 business days of confirmation
  • Orders placed on weekends or holidays are processed on the next working day

🚚 Estimated Delivery Time

πŸ™οΈ Metro Cities

2–4 working days

Mumbai, Delhi, Bangalore, etc.

🏘️ Tier 2 & 3 Cities

4–7 working days

Smaller cities and towns

πŸ”οΈ Remote Areas

Up to 10 working days

Rural and remote locations

Note: Delays may occur during festivals, strikes, or unforeseen circumstances.

πŸ’° Shipping Charges

πŸŽ‰ Free Shipping

β‚Ή0

On orders above β‚Ή199

πŸ“ Tracking Orders

Once shipped, you will receive a tracking ID and courier partner details via SMS or email. You can track your order status through the courier's website.
Step 1 Order Confirmed
Step 2 Processing
Step 3 Shipped
Step 4 Delivered

πŸ“¦ Packaging

All products are securely packed to maintain freshness and prevent damage during transit.

⚠️ Damaged or Missing Packages

If you receive a damaged product or if an item is missing, please contact us within 24 hours of delivery with photo evidence.

πŸ“ž Report Issues

For damaged or missing packages, contact us immediately:

πŸ“§ meldonaindia@gmail.com